Tutorials FAQ – Refund Policy on Downloadable Products
“Can I get a refund on a tutorial I purchase from you?”
WRAPTURE tutorials are offered as fee-based, instant download documents. Documents purchased through WRAPTURE’s website are deemed immediately delivered, and non-returnable or refundable.
Unfortunately, because of the nature of electronic products, it is impossible to definitively confirm that a file has been deleted from a user’s computer and that any back up files and print copies have been destroyed. Therefore, refunds are not available or offered on any WRAPTURE tutorials.
If you have had problems with your purchase, please contact me, and I’ll do my best to work with you on a resolution.
